World of Apple
This is a static archive of World of Apple, published by Alex Brooks between 2005 and 2015. Nothing here is live or updated since original publication.

Apple Offers Further Details on Season Pass Credits

Last week it was reported that Apple had been discretely offering partial refunds and/or credits.

In an email to Season Pass subscribers, Apple has detailed its plan to offer two free download credits for Season Pass subscribers to be used to buy TV shows, music videos, or short films at the iTunes Store. Apple also said it would credit Season Pass holders with the number of unaired episodes.

From: iTunes Store

Sent: Monday, March 24, 2008 03:01 PM

To: Name Deleted

Subject: Your Season Pass for Prison Break, Season 3

Dear Name Deleted,

The current season of “Prison Break” has come to a close. Because of the recently concluded writers’ strike there were fewer episodes in this season than were planned by the network at the time of your purchase. I have issued a partial refund in the amount of $16.36 to make up the difference. You will see this credit in three to five business days. If Store Credit was used for this purchase, the credit will be applied to your balance.

I have also granted two free video credits to your account which you can use to purchase any two TV episodes, music videos, or short films on the iTunes Store.

Your video credit balance should display in the upper-right corner of iTunes next to your account name. If it does not, please sign out and sign back in to refresh. The sign out/sign in functions are found under the Store menu of iTunes. I apologize for any inconvenience this may have caused and thank you for being an iTunes customer.

Sincerely,

Jen

iTunes Store Team